Any Questions? Look Here
We've answered the most common questions from our merchants below. If you don’t find a solution to your issue, feel free to contact our support team — we’re always happy to help.
Plugyard is a secure marketplace where verified sellers can list and sell social media accounts, VPNs, emails, and more to buyers across Nigeria and beyond.
Simply register on the platform, and your personal store will be automatically created in your dashboard. After paying the ₦2,000 store activation fee for the first month, you can start listing your products immediately.
You can sell social media accounts (like Instagram, TikTok, Twitter), emails, VPN logins, and other digital access services that comply with our guidelines.
Yes. We've implemented secure dispute chat systems, fraud checks, and seller protections to ensure a smooth and safe selling experience.
Payments are released 1 hour after the order is placed, provided the buyer does not open a dispute. If a dispute is opened, funds are held until the issue is resolved or the dispute window closes without further action. Once cleared, you can withdraw your earnings instantly to your bank account.
If there’s an issue with an order, the buyer can open a dispute within 1 hour of purchase and communicate directly with the seller through the dispute chat. If the issue isn’t resolved, either party can invite an admin to step in and help mediate.
Yes, a small service fee of 10% of each sold product is charged per successful transaction to help us maintain platform security and support.
Absolutely. You have full control over your store—you can update product info, change prices, or remove listings anytime.
Our system is designed to protect both parties. Payments are held securely until the buyer confirms delivery, and disputes are fairly managed by our system.
While the majority of buyers are Nigerian, we also welcome buyers from other countries. Ensure your listings are clear and compliant.
Upload high-quality listings, provide detailed descriptions, and maintain a good seller rating by delivering on time and responding fast to disputes.
To ensure the safety of our users and comply with legal standards, the following items and services are strictly prohibited on Plugyard:
🔒 Violations may result in immediate account suspension, removal of listings, or legal action.