Rules

General rules of the platform

  • Rules for Buyers
    • 1.1. Creating an account to bypass a previously received block
      • – Sanction: Account blocking and refusal to pay.
    • 1.2. Unfair use of the review system (cheating, blackmail, etc.)
      • – 1st violation: Warning and removal of the review.
      • – 2nd violation: Temporary blocking for 7 days.
      • – 3rd violation: Account blocking.
    • 1.3. Advertising of third-party resources, spam, and mass mailing to users
      • – 1st violation: Warning.
      • – 2nd violation: Temporary blocking for 7 days.
      • – 3rd violation: Account blocking.
    • 1.4. Dissemination of personal information
      • – 1st violation: Warning.
      • – 2nd violation: Temporary blocking for 7 days.
      • – 3rd violation: Account blocking.
    • 1.5. Ignoring mandatory notifications from the administration
      • – 1st violation: Warning.
      • – 2nd violation: Temporary blocking for 7 days.
      • – 3rd violation: Account blocking.
    • 1.6. Violation of communication rules in any platform chat
        Rules:
      • • Do not use language that humiliates the honor and dignity of other users, sellers, or platform staff (this includes direct insults, threats, and derogatory comments).
      • • Avoid using obscene expressions—even in veiled or softened forms—as well as aggressive or provocative comments.
      • • Refrain from any statements containing discrimination, stereotypes, threats, or hate speech based on personal attributes.
        Sanctions:
      • – 1st violation: Warning.
      • – 2nd violation: Temporary blocking for 7 days.
      • – 3rd violation: Account blocking.
    • 1.7. Fraud and exploitation of vulnerabilities
      • – Sanction: Blocking the account (and all new accounts of the violator) and refusal to pay.
    • 1.8. Attempt to transfer goods or provide services outside the platform
      • – 1st violation: Warning.
      • – 2nd violation: Temporary blocking for 7 days.
      • – 3rd violation: Account blocking.
    • 1.9. Failure to pass KYC verification for critical statuses
      • – Sanction: Account blocking and payment denial.
    • 1.10. Delivery and Evidence Requirements
        For automatic delivery:
      •  – The buyer must record a short video starting from the moment of purchase until successful authorization (gaining access to the product).
        • For manual delivery:
      • – Before handing over the goods, the seller must provide the buyer with convincing evidence (photographs, screenshots, or videos) that the service was fully provided.
      • – Sanction: Refusal to return goods, refund money, or replace goods without proper video evidence.